Terms and Conditions

The patrons are requested to go through the Terms and Conditions carefully, as they access the services from smartlifey.com .

Whenever you avail any of the services from smartlifey.com, it shall be implied that you (a member, a user or a visitor) agree to the terms and conditions described herein.

Whenever you click I AGREE button anywhere on this website, it is implied that you agree with the stated TERMS OF SERVICE. Please note that these terms of service may be amended by smartlifey.com at any time based on their discretion and/ or keeping in tune with the changing scenarios and technology. However, also always bear in mind that they shall never be intended to directly affect or inhibit our customers, service quality or customer satisfaction.

1. DESCRIPTION OF  smartlifey.com  :
smartlifey.com  provides encouraging content, reports, data, telephone, SMS, email and direct consultations’ content via the World Wide Web, electronic mail, and mobile telephone, telephone, SMS and mobile/ tablet applications. Although portions of the Content may be viewed simply by visiting smartlifey.com (the General Services), in order to access the personalized astrological zone and/or receive additional Content and services (including telephone-based services) from smartlifey.com  (the Personalized Services), you shall need to register as a member of smartlifey.com

2. The General Services and the Personalized Services have been referred collectively as ‘Services’ in these Terms of Service. When a member avails any of the Personalized Services, the member agrees to:
– Provide the requisite amount of current, relevant, complete, and accurate information about himself/ herself, as and when prompted to do so by smartlifey.com
– Maintain and update this information, as and when required, to keep it current, complete and accurate.
– Please note that all information that We request and You provide on original sign-up, and all updates thereto, are referred to in these Terms of Service as Registration Data.

The Services are available only to individuals who can form legally binding contracts under the applicable law. Without limiting the foregoing, the Services are not permitted to be used by minors (which means, in most jurisdictions, those under the age of 18) or temporarily or indefinitely suspended smartlifey.com members.

Upon registration, including your provision of Registration Data, you will receive a unique smartlifey.com identification (ID) and a password. You shall be entirely responsible for maintaining the confidentiality of your smartlifey.com ID and password. You shall be responsible for all uses of your account, whether or not actually or expressly authorized by you. You may change your password by following instructions on the website. You agree that your account, ID, and password may not be transferred or sold to another party. You shall also agree to immediately notify smartlifey.com of any unauthorized use of your account or any other breach of security known to you.

In order to ensure that smartlifey.com is able to provide high quality services, respond to customer needs, and comply with laws, you shall hereby consent to smartlifey.com employees and agents being able to access your account and records on a case-by-case basis to investigate complaints or other allegations or suspected abuse.

smartlifey.com may modify or discontinue (in whole or in part/s) any of its Services or your membership account, with or without notice, for any reason without any liability to you, any other user, or any third party. Without limiting the foregoing, we also reserve the right to terminate your account immediately (a) if We are unable to verify or authenticate Your Registration Data or other information provided by you, (b) if We believe that your actions may cause legal liability for you, smartlifey.com , or all or some of our other users, or (c) if We believe you have – provided us with false or misleading Registration Data or other information, have interfered with other users or the administration of the Services, or have violated these Terms of Service or our Privacy Policy.

Privacy of our customers and subsidiaries is very important to us, and thus is our Privacy Policy. This Privacy Policy may be updated from time to time, and, the changes shall be incorporated into these Terms of Service for reference. We may amend our Privacy Policy from time to time pursuant to the terms for amending this Terms of Service.

COMPLIANCE WITH LAWS: Your right to use our Services is personal to you. You represent that you are an individual, and that You are not a corporation or other business entity. You agree not to resell or make any commercial use of the Services without the express written consent of smartlifey.com . You are also solely responsible for the content of your transmissions through our Website. Your use of the Services is subject to all applicable local, state, national and international laws and regulations. You agree:
– To comply with all Indian laws regarding the transmission of technical data exported from India through our Services
– Not to use the Website or any of its Services for illegal purposes
– Not to interfere or disrupt networks connected to smartlifey.com
– To comply with all applicable regulations, policies and procedures of networks connected to the smartlifey.com website; and
– To comply with all applicable domestic and international laws, statutes, ordinances and regulations regarding your use of the Services.

makes use of the Internet to send and receive certain messages. Therefore, your conduct is subject to Internet regulations, policies, and procedures. You will not use smartlifey.com for chain letters, junk mail, spamming, or any use of distribution lists to any person who has not given specific permission to be included in such a process. You agree not to transmit through smartlifey.com any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene or otherwise objectionable material of any kind or nature. You further agree not to transmit any material that encourages conduct that could constitute a criminal offence, give rise to civil liability, or otherwise violate any applicable local, state, national or international law or regulation. Attempts to gain unauthorized access to other computer systems/ servers are strictly prohibited. You shall not interfere with any other smartlifey.com members use or enjoyment of the Website or Services.

You ought to understand and agree that all the Services by smartlifey.com are provided on the User’s demand. Besides, smartlifey.com assumes no responsibility for availability (or lack thereof), deletions or failures to store any member communications or personalization settings. in particular, but not by way of limitation, smartlifey.com may delete e-mail or other accounts or the information therein if the account is inactive for more than ninety (90) days the use, application and understanding of all the predictions and explanations is on the User’s discretion, and the User shall be solely responsible for any eventuality, if any arises. smartlifey.com , on behalf of itself and its subsidiaries, disclaims all warranties of any kind, express or implied, including without limitation any warranty of merchantability, fitness for a particular purpose, title, or non-infringement and it makes no warranty or representation regarding the results that may be obtained from the use of content or services, the accuracy or reliability of any content obtained through the services, any goods or services purchased or obtained through smartlifey.com , or any transactions entered into through smartlifey.com ‘s site, and makes no warranty that the services will, at all times, meet your exact requirements, be 100% uninterrupted, 100% timely, secure or error free. No advice or information, whether oral or written, obtained by you from smartlifey.com or through the services shall create any such warranty.

In no event will smartlifey.com or its suppliers be liable for any indirect, incidental, special, consequential or punitive damages of any kind, including but not limited to damages for loss of profits and the cost of procurement of substitute goods and services (collectively, indirect damages) arising out of or in connection with our website, the services, our privacy policy, or these terms of service (however arising, including negligence), even if smartlifey.com had been advised of the possibility of such damages. without limiting the foregoing, smartlifey.com will not be liable for indirect damages arising out of or in connection with: THE USE OF OR THE INABILITY TO USE THE SERVICES ANY SERVICES PURCHASED OR OBTAINED THROUGH smartlifey.com  SITE, OR MESSAGES RECEIVED OR TRANSACTIONS ENTERED INTO THROUGH smartlifey.com’s SERVICES; OR LOSS OF, UNAUTHORIZED ACCESS TO, OR ALTERATION OF USERS TRANSMISSIONS OR DATA

You agree to indemnify, defend and hold harmless smartlifey.com and its parent, subsidiaries, affiliates, officers, directors, employees, suppliers, consultants and agents from any and all third party claims, liability, damages and/or costs (including, but not limited to, attorneys fees) arising from Your use of the Services, Your violation of the Privacy Policy or these Terms of Service, or Your violation of any third partys rights, including without limitation, infringement by You or any other user of Your account of any intellectual property or other right of any person or entity. These Terms of Service will inure to the benefit of smartlifey.com ’s successors, assigns, and licensees.

You acknowledge that the Content, including but not limited to text, software, music, sound, photographs, video, graphics or other material contained in either sponsor advertisements or distributed via email, commercially produced information presented to the Member by smartlifey.com , its suppliers, and/or advertisers, is protected by copyrights, trademarks, service marks, patents and/or other proprietary rights and laws. You are not permitted to copy, use, reproduce, distribute, perform, display, or create derivative works from the Content unless expressly authorized by smartlifey.com its suppliers, or advertisers.

Except as otherwise stated in these Terms of Service, all notices to a party shall be in writing and shall be made either via email or Indian Post. Notice shall be deemed given 24 hours after an email is sent, or 3 days after deposit to Member at the address provided by Member in the Registration Data and to smartlifey.com at the address set forth below:

413 Narayan Peth, Nagarkar Apt, Munjoba Lane, Pune 311020

Any dispute, controversy, or claim arising out of, relating to, or in connection with this Agreement shall be settled by binding arbitration in accordance with the commercial arbitration rules in the Indian Law. The arbitration shall be conducted by a single arbitrator, selected in accordance with the rules in the Indian Law, and judgement on the arbitration award may be entered in any court having jurisdiction thereof. Notwithstanding the foregoing, either party has the right to seek any interim or preliminary relief from a court of competent jurisdiction in Pune in order to protect the rights of such party pending the completion of any arbitration hereunder, and both parties agree to submit to the exclusive jurisdiction of the courts of India and venue in Pune, Maharashtra for any such proceeding.

These Terms of Service will be governed by and construed in accordance with the laws of India without giving effect to any choice of law principles that would require the application of the laws of a different state. If for any reason a court of competent jurisdiction finds any provision or portion of these Terms of Service or Privacy Policy to be unenforceable or invalid, such provision shall be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law, and the remainder of the Terms of Service or Privacy Policy, as applicable, will continue in full force and effect. Headings are for reference purposes only and in no way define, limit, construe, or describe the scope or extent of such section. Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by smartlifey.com . These Terms of Service constitute the entire agreement between the parties with respect to the subject matter hereof and supersedes and replaces all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter/ s.

We go all out to ensure that you have a hassle-free shopping experience with us, where you can confidently make your purchases. All the products and services on smartlifey.com come backed by a comprehensive return policy, which is tailored to protect our customers and their interests. Please refer to our specific return policies for further details.

Return Policy:

Personalised ReportYour Report/ Answer will be addressed and solved by our team of expert astrologers, whenever you purchase a Personalised Service from us. In case, you are not satisfied with your Report/ Answer, we will put you in touch with our Astrologers/ Customer Care Team. However, if you are still unsatisfied, we will refund the amount paid by you.

Cancellation Policy :

Personalised ReportA Report Order, once placed, will be cancelled, only if – 1. There is case of duplicate orders* 2. There is a spontaneous intimation (as soon as possible) to our Customer Care department either via phone or email, regarding the cancellation of order. Also, please note that the cancellation would be possible, only if our astrologers have not yet started processing your order.

Delivery and Shipping Policy:

Personalised Report (Delivery Policy)For all Reports by smartlifey.com  72 hours
For all Reports by Panel Astrologers: 72 working hours

For any of the above-stated process/s initiation, please get in touch with our Customer Care Team by the following means –

• Phone – +91-9552204180, available Monday to Saturday between 10.30 am – 6.30 pm IST (+5.30 GMT).
• Email – [email protected]
* Duplicate Order :– If you have ended up placing an order twice (or more) for the same product/ service, either by mistake or owing to a technical issue/ gap.